These General Terms and Conditions of Sale (the “Terms and Conditions”) govern the sale of LONGCHAMP (the “Company”) goods to end users (the “End User” or “you”) by the following applicable party:
For products delivered in the USA: LONGCHAMP USA INC. a private limited liability company incorporated under the laws of New Jersey (USA) with its registered office at c/o Corporation Service Company 251 Little Falls Drive, Wilmington, DE, 19808, registered at number (Tax ID) 51-0359309, represented by Mr. Jean CASSEGRAIN,
For products delivered in Canada: LONGCHAMP CANADA INC. a private limited liability company incorporated under the laws of the Province of British Columbia with its registered office at Suite 1700, Park Place, 666 Burrard Street, Vancouver, BC V6C 2X8, registered at number BC1019745, represented by Mr. Jean CASSEGRAIN,
The items are sold by distance selling, by telephone (call or SMS), by e-mail, or via the following website URLs in the languages listed below:
By placing an order for products on the LONGCHAMP website, you affirm that you are of legal age to enter into this agreement. Placing an order implies full and entire acceptance of the present Terms and Conditions, which can be accessed at any time, including at the time of ordering or making payment, at the applicable website above. You are advised to print out and keep a copy of these Terms and Conditions for future reference. The data that the Company records for each transaction constitutes evidence of each transaction and its respective date.
These Terms and Conditions constitute the sole agreement between the parties, and shall prevail over any other document. These Terms and Conditions are subject to change by LONGCHAMP without prior notice at any time, in LONGCHAMP’s sole discretion. Any changes to the Terms and Conditions will be in effect as of the “version” date referenced above. Your continued use of the website after the latest “version date” will constitute your acceptance of and agreement to such changes. You should review these Terms and Conditions prior to purchasing any products.
Distance sales orders are only available to individuals and to "end buyer" companies which do not intend to resell the goods. It is strictly forbidden for buyers to resell LONGCHAMP items in a professional capacity.
Individuals acknowledge that they have the required capacity to contract and acquire the items offered on the website.
Please do not hesitate to contact our Online Customer Service department for any information, or questions regarding orders:
Opening hours (Monday to Friday)
Opening hours (Saturday& Sunday)
(888) 828 8081
713 Madison Avenue New York, NY 10065
(888) 828 8081
3401 Dufferin Street
Toronto, ON M6A2T9
LONGCHAMP offers a wide selection of items available for sale online, including:
- Collection items (classic collection items and new collection items)
- Personalized items, called "My Pliage" on the site, created and manufactured based on your specifications, according to the exclusive options selected when the order is placed. These items are only offered for distance sales through our website.